PCTimeLock Privacy Policy

1. Introduction

Maldini Software Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PCTimeLock by Maldini Software Solutions parental control software and website.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email address)
• Billing and payment information
• License keys and product registration details
• Support communications and feedback

2.2 Usage Information

• Product usage statistics and analytics
• Error logs and crash reports
• Website browsing patterns
• Device and operating system information

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our parental control software
• Process payments and manage subscriptions
• Provide customer support and technical assistance
• Send important product updates and security notifications
• Improve our products and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Payment Processing: We use trusted third-party payment processors (Paddle) to handle transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Service Providers: With trusted service providers who assist our operations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure payment processing through Paddle
• Regular security audits and updates
• Access controls and authentication requirements

6. Parental Control Software Data

The PCTimeLock software collects usage data locally on your computer to provide parental control functionality. This data includes:

• Application usage logs
• Time restrictions and access attempts
• Emergency code usage
• System activity monitoring

Important: All sensitive monitoring data is stored locally on your computer and is never transmitted to our servers unless you explicitly choose to share diagnostic information for support purposes.

7. Your Rights and Choices (GDPR)

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

7.1 Data Export (Right to Data Portability)

You can export all your personal data in machine-readable JSON format at any time. This includes your account information, licenses, session history, and customer data.

How to export: Log in to your account and visit the Data Export page to view and download your complete data.

7.2 Account Deletion (Right to Erasure)

You can delete your account at any time. When you delete your account:

• Your account will be immediately deactivated and you will be logged out
• Your account will be soft-deleted and retained for 90 days
• Your licenses will be preserved and can be automatically recovered if you recreate your account with the same email address
• After 90 days, your account will be permanently deleted

How to delete: Log in to your account and visit the Delete Account page. We recommend exporting your data first.

7.3 Account and License Recovery

If you delete your account, you can recover it within 90 days:

• Automatic Recovery: Simply create a new account using the same email address. Your licenses will be automatically restored to the new account.
• Manual Recovery: If you have a recovery token, you can use it on the Account Recovery page.

Important: After 90 days, accounts are permanently deleted and cannot be recovered. However, your licenses remain linked to your email address and can still be recovered by creating a new account.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie preferences through your browser settings.

9. Children's Privacy (COPPA Compliance)

PCTimeLock is designed for parental use and is not intended for children under 13. We are committed to protecting the privacy of children online and comply with the Children's Online Privacy Protection Act (COPPA).

9.1 Age Verification

We require users to be at least 18 years old to create an account. We verify age through date of birth collection during account registration. For contact form submissions, we collect date of birth to ensure COPPA compliance.

9.2 Collection of Information from Children Under 13

We do not knowingly collect, use, or disclose personal information from children under 13 years of age without verifiable parental consent. If you are under 13, you may not create an account or submit personal information through our website without parental consent.

For contact form submissions, users under 13 must provide parental consent and a parent or guardian email address. We will contact the parent or guardian to verify consent before processing any information from a child under 13.

9.3 Parental Rights

Parents and guardians have the following rights regarding their child's information:

• Access: Request to review any personal information we have collected from their child
• Deletion: Request deletion of their child's personal information at any time
• Refusal: Refuse to permit further collection or use of their child's information
• Revocation: Revoke consent at any time

9.4 Accidental Collection

If we discover that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will:

• Immediately delete the information from our systems
• Notify the parent or guardian if we have their contact information
• Log the incident for compliance tracking
• Take steps to prevent future accidental collection

9.5 Data Retention and Deletion

We retain children's personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Upon request from a parent or guardian, we will delete a child's personal information within 30 days, in accordance with COPPA requirements.

9.6 COPPA Contact Information

If you are a parent or guardian and believe we have collected information from your child under 13 without your consent, or if you wish to exercise your parental rights, you can:

• Request Deletion Online: Use our Child Data Deletion Request Form to submit a deletion request
• Contact Us by Email: Email us at support@pctimelock.com with the subject line "COPPA Request - [Your Request Type]"

9.7 Third-Party Services

We do not knowingly allow third-party services to collect personal information from children under 13 through our website. If you have concerns about third-party data collection, please contact us at the email address above.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: